Helping people resolve workplace conflict through impartial mediation, bringing clarity and agreement.

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A calm, confidential route to resolution for colleagues and teams.

A headshot of Fiona Gray, Edinburgh-based mediator

About Fiona

I’m Fiona Gray MCIPD, an experienced and qualified workplace mediator. I help people move from tension to clarity through calm, structured conversations. My approach is warm and impartial, creating a safe space where everyone is heard and practical agreements can be reached.

I am passionate about the benefits of mediation and support parties in a kind, empathetic, and results focussed way.  Edinburgh city centre based, I mediate in person or online and have experience in Private, Public and Charity sectors. 

Outside of work I love nothing better than walking the slightly daft but adorable, family cocker spaniel!

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  • Logo of the Scottish Mediation Register

    Registered & Accredited Mediator

  • CIPD logo

    Chartered Member, Chartered Institute of Personnel and Development

  • ACOSVO logo

    Chairs Network Member, ACOSVO

  • Logo for Scottish Mediation

    Committee Member, Scottish Mediation

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Workplace Mediation

One-to-one and joint meetings to resolve specific disputes and repair working relationships.

Team/Group Facilitation

Guided conversations for teams experiencing tension, misalignment or change.

Conflict Coaching (for leaders/HR)

Confidential support to prepare for difficult conversations and prevent escalation.

Tailored financial proposals to suit individual client needs.

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How can I help?

If conflict is getting in the way, a calm conversation can change things. For a free 15 minute call to discuss your concerns, answer any questions you may have and to understand how I can help.

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  • “The process and principles were clearly explained and my concerns were listened to. Thank you so much for all your hard work and facilitation, it is much appreciated and valued.”

    Hazel — Counsellor
    Women’s charity

  • “The mediation was well received by the two teachers and their line manager. Highly recommend.”

    Wendy — HR Manager
    Private school

  • “The outcome was exactly what we were looking for.”

    Graham — Managing Director
    Global supplies business

  • “Both parties are engaging positively; the Settlement Agreement is extremely informative and enables me to understand the mutually agreed actions and support the relationship ahead.”

    Lorna — HR Director
    Construction

  • “Communication was excellent and the process explained in a timely manner.”

    Kevin — Sales Director
    Food Production business

  • “I wanted to acknowledge how wonderful you have been through this experience. You are compassionate and professional in your approach and you made me feel heard and respected. Thank you.”

    Neurodiverse employee
    Children’s Charity

  • “Comprehensive and clearly explained. Handled with empathy and no bias and the outcome good, with valid pointers for moving forward.”

    Liz — General Manager
    Manufacturing business

  • “I appreciate all your input and assistance. You made a tricky situation a lot easier.”

    Neil — Senior Director
    Consultancy company